Job Description
Valatam is hiring a Remote Bilingual Customer Service & Sales Assistant to support one of our growing U.S.-based clients. If you're motivated by goals, enjoy helping customers, and want real opportunities for commissions and career growth, we'd love to meet you.
What You'll Do
- Deliver exceptional customer service by handling inbound calls, emails, and customer inquiries with professionalism and enthusiasm.
- Educate potential customers on available services, procedures, and solutions while creating a positive customer experience.
- Build strong customer relationships and represent the brand professionally during every interaction.
- Convert qualified inbound and outbound sales opportunities into booked services while maintaining strong sales performance and close-rate metrics.
- Follow established sales processes, contact center procedures, and quality standards to ensure operational excellence.
- Accurate...