Callnovo

Remote Bilingual English-French…

📍 Location

Toronto, Ontario

⏰ Job Type

Full-time

📅 Posted

March 20, 2026

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Job Description

Job Title: Remote Bilingual English-French Customer Service Representative – Logistics Project
Company: Callnovo Inc

Location: Remote

Work Hours:
Mountain Time 10 AM-6 PM, Monday to Saturday or Mountain time 8AM-4PM, Monday to Saturday (which converts to Morocco Time 5 PM-1 AM, Monday to Saturday or 3PM-11PM, Monday to Saturday)
Responsibilities:
Provide outstanding customer service

Answer telephone calls and handle email inquiries

Manage a workload of 65-80 calls per day, with increased volume during peak seasons (or 200 tickets per day)
Requirements:
Fluent in English and French

Experience in the logistics industry is preferred

Proven customer service experience

Strong French speaking skills

Strong learning ability

Experience with express companies is an advantage
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Remote Bilingual English-French…

Job Description

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