Job Description
Drive disability claim management with Empire Life as a Claim Manager. This remote or hybrid role in Kingston, Toronto, or Montreal focuses on effective claims processing and customer communication.
Empire Life seeks a Claim Manager for the Group Operations team who will apply best practices in managing disability claims. You will investigate eligibility, manage active claims, and ensure effective communication with clients regarding their claims. This position reports to the Manager of Life and Disability Claim Management while requiring knowledge of medical terminology and legislation.
Key Responsibilities:
• Investigate claims and determine payment eligibility
• Manage active claim durations using best practices
• Conduct telephone interviews with claimants and employers
• Communicate proactively with customers on claims
• Develop case management plans focusing on return to work
Requirements:
• 2+ years in disability claim management
• Knowledge of medi...
Empire Life seeks a Claim Manager for the Group Operations team who will apply best practices in managing disability claims. You will investigate eligibility, manage active claims, and ensure effective communication with clients regarding their claims. This position reports to the Manager of Life and Disability Claim Management while requiring knowledge of medical terminology and legislation.
Key Responsibilities:
• Investigate claims and determine payment eligibility
• Manage active claim durations using best practices
• Conduct telephone interviews with claimants and employers
• Communicate proactively with customers on claims
• Develop case management plans focusing on return to work
Requirements:
• 2+ years in disability claim management
• Knowledge of medi...