Job Description
Job Summary:
You'll be the friendly face (or voice) for our German-speaking customers. This role allows you to work remotely in Turkey while providing exceptional customer care.
Responsibilities:
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Handle inquiries via phone, chat, and email.
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Troubleshoot basic issues and escalate when needed.
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Track customer satisfaction metrics.
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Work collaboratively with internal teams.
Requirements:
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C2 German and C1 English.
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Excellent written and verbal communication.
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Empathy and patience in dealing with customers.
Benefits:
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100% remote in Turkey.
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Paid training and equipment provided.
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Supportive, multilingual work environment.
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Competitive pay with bonuses.