Job Description
About the Position:
As a Remote Customer Support Agent, youll be assisting German-speaking customers, ensuring every query is handled efficiently and with care.
Key Responsibilities:
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Offer first-line support through chat, email, and phone.
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Handle returns, complaints, and technical issues.
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Track customer satisfaction and suggest improvements.
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Work cross-functionally with other departments.
Skills & Experience:
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Proficient in German (C2) and English (C1).
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Strong written and verbal communication skills.
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Detail-oriented, empathetic, and reliable.
We Offer:
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100% remote work in Turkey.
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Competitive pay and incentive bonuses.
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Friendly, multilingual team environment.
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