Job Description
A leading engineering and technology company is seeking an IT Service Management (ITSM) Specialist in San Luis Potosí, Mexico. The successful candidate will implement and maintain ITSM processes to ensure effective and efficient IT service delivery. Responsibilities include managing service desk operations and driving continual service improvement initiatives. Candidates should have a bachelor's degree in a relevant field and experience with the ITIL framework. Remote work options and competitive benefits are offered.
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