Twilio

Remote Personalized Support Expert II

📍 Location
Remote, Remote
⏰ Job Type
Full-time
📅 Posted
May 30, 2026
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Job Description

Twilio seeks a Personalized Support Expert 2 to deliver outstanding support for top tier customers. Based in Colombia, this remote role requires fluent English, technical client-facing experience, and a dedication to customer satisfaction. You'll be responsible for addressing product issues, collaborating with customers' teams, and working irregular shifts as needed. Twilio is committed to providing competitive pay and extensive benefits while fostering an inclusive and diverse work environment.
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