Remote QA Analyst – Elevate Global Customer Experience

Holafly in Medellín is seeking a Quality Assurance Analyst to ensure quality in customer interactions across various channels. Your responsibilities will include monitoring agent performance, providing feedback, and identifying improvement opportunities. Applicants should have 1–2 years of QA experience, excellent English communication skills, and familiarity with CRM tools. This remote position offers flexibility, a growth environment, and a self-development budget of €500.
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