Job Description
SendGrid, part of Twilio, is seeking a Manager for the Personalized Support team in Colombia. In this remote role, you will lead a team of Technical Account Managers to assist strategic customers, resolve technical issues, and enhance customer experience.
The ideal candidate has over 5 years of experience managing a technical support team in a software/SaaS environment. This position comes with competitive pay, generous time off, and a focus on employee development.
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