United Parcel Service, Inc.

Representante De Atención A Clientes (Importación) - Csr

📍 Location
piedras negras, coahuila
⏰ Job Type
Full-time
📅 Posted
June 19, 2026
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Job Description

Job SummaryThis position uses import/export regulations to classify products and determines eligibility for various regulatory programs involved in international imports and exports.This position serves as a liaison between UPS and government entities, resolving issues related to customs declarations, shipping restrictions, and tax payments.ResponsibilitiesSubstantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources.Engages in Country of Origin verification projects, contact suppliers to obtain correct Country of Origin for customers' products.Manages and organizes product databases and classification information in Excel and Access.Enters product classifications and substantiation into proprietary operating system.Communicates proactively with customers including educating customers on regulatory procedures.QualificationsStrong knowledge of US Customs and Border Protection Re...

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