Job Description
Founded in 2000, Whistler Platinum is an exclusive property management and luxury accommodation company, providing homeowners with unrivaled property management and guests with exceptional accommodation, vacation planning, and personalized concierge services. Our mission is to go above and beyond, making homeownership easy and our guests’ vacations memorable.
Role: Guest Experience Manager (Reservations).
Reports to: Director of Operations / CEO
Collaborates with: Guest Experience Manager (In-Stay & Experience)
Role Summary
As Guest Experience Manager (Reservations focus), you define the first impression of the Whistler Platinum experience. You don’t just manage bookings; you thoughtfully respond to inquiries and guide guests toward the home and experience that best fits their needs. Through a consultative approach, strong guest insight, and timely, personalized communication, you turn interest ...