Job Description
Position Summary The General Manager is responsible for the overall success of the restaurant by leading the team, driving sales, controlling costs, and delivering an exceptional guest experience. The GM is accountable for restaurant profitability, team development, operational excellence, and creating a positive culture where both guests and team members thrive. The General Manager leads by example, builds high-performing teams, and ensures every shift reflects sneakybird's standards for hospitality, quality, cleanliness, and speed. Leadership & Team Development Recruit, interview, hire, onboard, and retain top talent. Train, coach, and develop Shift Leads and Team Members. Conduct performance evaluations and provide ongoing coaching. Foster a positive, accountable, and team-oriented culture. Recognize and reward outstanding performance. Address employee concerns promptly and professionally. Manage corrective actions and performance improvement plans when necessary. Ensure all team me...