Job Description
General Summary: Provides direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the following duties throughout a standard 50 to 55 hour workweek. Position reports to the Area General Manager and requires minimal supervision.
Essential Duties & Responsibilities:
- Practice and uphold company policies and industry standards as they impact the organization as a whole.
- Control, monitor, and implement operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed.
- Recruit, select, maintain, evaluate, and promote, employee relations and scheduling according to individual performance and business needs.
- Make employment decisions, oversee guest recovery and resolve food service issues.
- Monitor food cost and quality controls by reducing waste through the correct use of purchasing, receiving, stor...