PetSmart Store Support Group, Inc.

Retail Operations Leader at PetSmart

📍 Location
edmonton, division no. 11
⏰ Job Type
Full-time
📅 Posted
July 16, 2026
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Job Description

Elevate retail efficiency and pet care quality as a Retail Operations Leader at PetSmart. Drive operational excellence, manage inventory, and lead associates in delivering top-notch customer service.
As a Process Lead at PetSmart, you will oversee store operations and associate development while ensuring our mission and values are reflected in daily activities. This role combines merchandising, inventory management, and the well-being of pets while ensuring a safe environment. You'll be responsible for training associates and providing feedback on their performance to foster a motivated team culture.
Key Responsibilities:
• Guide sales associates with training and performance feedback
• Execute merchandising strategies and manage inventory levels
• Operate point-of-sale systems accurately
• Ensure pet care maintenance and well-being
• Address and resolve associate complaints and grievances
Requirements:
• Minimum 2 years of retail supervisory experience
• ...

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