Job Description
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Work setting
Tasks
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Establish work schedules
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Conduct performance reviews
- Supervise office and volunteer staff
Supervision
Area of specialization
Personal suitability
- Client focus
- Organized
- Reliability
- Team player
- Dependability
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