Job Description
We are seeking a highly organized and detail-oriented RMA Coordinator to join our team.
The ideal candidate will manage the return of defective or damaged products, ensuring efficient and accurate processing.
This role requires strong project management skills, adherence to detailed processes, basic electronics testing abilities, warehouse operations knowledge, and team management experience.
The RMA Coordinator will also coordinate with other divisions to ensure seamless workflow and customer satisfaction.
Key Responsibilities: RMA Processing: Oversee the entire RMA process from initiation to resolution, including logging, tracking, and closing RMAs.
Assign tasks, monitor performance, and provide guidance and support to team members.
Work with team members to ensuring products move quickly and correctly through the RMA process.
Inspect and document returned products accurately.
Project Coordination: Man...