Job Description
Join Roku as a Technical Operations Manager, leading a team dedicated to maintaining platform excellence and rapid incident management. Experience in streaming operations is essential.
In this role, you will direct operations for The Roku Channel, ensuring seamless delivery while managing platform incidents and cross-functional launches. Your focus on automation and efficiency will drive success in a challenging, fast-paced environment. With your expertise, you'll lead the team in triaging alerts and improving operational support.
Key Responsibilities:
• Lead a geographically diverse Technical Operations team
• Ensure continuous platform monitoring and incident management
• Manage SLAs and communicate effectively with stakeholders
• Drive automation for efficiency and reduced operational toil
• Collaborate with Engineering for seamless content delivery
Requirements:
• 5+ years in technical or platform operations experience
• 2+ years managing remote or con...
In this role, you will direct operations for The Roku Channel, ensuring seamless delivery while managing platform incidents and cross-functional launches. Your focus on automation and efficiency will drive success in a challenging, fast-paced environment. With your expertise, you'll lead the team in triaging alerts and improving operational support.
Key Responsibilities:
• Lead a geographically diverse Technical Operations team
• Ensure continuous platform monitoring and incident management
• Manage SLAs and communicate effectively with stakeholders
• Drive automation for efficiency and reduced operational toil
• Collaborate with Engineering for seamless content delivery
Requirements:
• 5+ years in technical or platform operations experience
• 2+ years managing remote or con...