Job Description
Elevate guest experiences at Basecamp Resorts as a Rooms Division Manager in Revelstoke, BC. Oversee operations, cleanliness, and service quality in a scenic outdoor community.
Basecamp Resorts is searching for a full-time Rooms Division Manager to support our Regional General Manager. This vital role enhances guest offerings by managing Housekeeping and Guest Services teams, ensuring operational efficiency, and delivering exceptional service standards. An emphasis on staff engagement and training is key to improving employee retention and operational success.
Key Responsibilities:
• Lead daily operations for guest services and housekeeping
• Implement service excellence through training and development
• Monitor cleanliness and adhere to brand standards
• Conduct inspections to prevent guest complaints
• Align team efforts with occupancy forecasts and efficiency targets
Requirements:
• Minimum 1 year in a super...
Basecamp Resorts is searching for a full-time Rooms Division Manager to support our Regional General Manager. This vital role enhances guest offerings by managing Housekeeping and Guest Services teams, ensuring operational efficiency, and delivering exceptional service standards. An emphasis on staff engagement and training is key to improving employee retention and operational success.
Key Responsibilities:
• Lead daily operations for guest services and housekeeping
• Implement service excellence through training and development
• Monitor cleanliness and adhere to brand standards
• Conduct inspections to prevent guest complaints
• Align team efforts with occupancy forecasts and efficiency targets
Requirements:
• Minimum 1 year in a super...