Job Description
Elevate your career with Roots as an Operations Analyst, focusing on Omni-Channel and E-Commerce processes in York, ON. This role emphasizes reporting and fraud prevention in a retail environment.
As an Operations Analyst at Roots, your 3-4+ years of experience will shape the future of our omni-channel strategy. You'll be instrumental in generating business insights, managing payment platforms like Adyen and PayPal, and resolving chargebacks. Your expertise in retail systems will help optimize an efficient operation, especially during high-demand periods.
Key Responsibilities:
• Produce actionable business reports for sales and fulfillment
• Oversee operations of payment platforms and e-wallets
• Handle gift card management from issuance to reporting
• Triage ticketing issues with TopDesk
• Analyze risk trends and collaborate with fraud prevention vendors
Requirements:
• 3-4+ years in omni-channel retail or related fields
• Strong proficiency with Excel/Sh...
As an Operations Analyst at Roots, your 3-4+ years of experience will shape the future of our omni-channel strategy. You'll be instrumental in generating business insights, managing payment platforms like Adyen and PayPal, and resolving chargebacks. Your expertise in retail systems will help optimize an efficient operation, especially during high-demand periods.
Key Responsibilities:
• Produce actionable business reports for sales and fulfillment
• Oversee operations of payment platforms and e-wallets
• Handle gift card management from issuance to reporting
• Triage ticketing issues with TopDesk
• Analyze risk trends and collaborate with fraud prevention vendors
Requirements:
• 3-4+ years in omni-channel retail or related fields
• Strong proficiency with Excel/Sh...