Job Description
Ministry of Public and Business Service Delivery and Procurement
Government Services Integration Cluster
222 Jarvis St, Toronto
Start Date:
End Date:
Requisition Closing Date: , 12:00 p.m.
Mandatory Skills
- 2+ years experience in ITIL Service Management
- Incident – Basic triage and assessment with assignment to Tier three
- Queue management – Assignment of tickets
- Change management – Creation and management of Change Requests
- Configuration management – Management of component inventory
- 2+ years experience in Operational Support
- Familiarity with WebSphere, Oracle 19c, Kubernetes, Ansible
- Experience with enterprise Data Analysis / visualization tools like Power BI