Job Description
We are looking for a F&B Team Leader with excellent communication skills, a high level of attention to detail and the ability to multitask. This role requires skills with managing guest relationships and delivering high standards of communication; both written and spoken.
Responsibilities
- Ensures that all guest and associate customer complaints are resolved in a quick and efficient manner.
- Ensure high standards of personal presentation and grooming.
- Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.
- To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices.
- To have a full working knowledge of the restaurant floor plans and layout of all F&B offers.
- Read all relevant emails ensuring all necessary information is communicated to all associates accordingly.
- Control and manage your section in the restaurant whils...