Job Description
Overview
Join Rentman as a Skilled Services Team Lead, guiding international teams across Canada and the Netherlands to ensure effective customer onboarding and implementation. Your leadership will enhance operational capabilities in a SaaS business. In this critical role, your focus will be on strengthening the Professional Services team through guidance and performance management. Collaborating closely with Sales and Customer Success, you will oversee the PS delivery pipeline and address project challenges proactively. Your strategic improvements will drive efficiency and client satisfaction in every project. Responsibilities
Pursue and achieve Qualified Services revenue targets Coach and develop international team members daily Oversee the end-to-end delivery of PS initiatives Manage project prioritization based on team capacity Maintain high delivery quality standards for customer success Qualifications
4+ years in Qualified Services or SaaS onboarding 2+...
Join Rentman as a Skilled Services Team Lead, guiding international teams across Canada and the Netherlands to ensure effective customer onboarding and implementation. Your leadership will enhance operational capabilities in a SaaS business. In this critical role, your focus will be on strengthening the Professional Services team through guidance and performance management. Collaborating closely with Sales and Customer Success, you will oversee the PS delivery pipeline and address project challenges proactively. Your strategic improvements will drive efficiency and client satisfaction in every project. Responsibilities
Pursue and achieve Qualified Services revenue targets Coach and develop international team members daily Oversee the end-to-end delivery of PS initiatives Manage project prioritization based on team capacity Maintain high delivery quality standards for customer success Qualifications
4+ years in Qualified Services or SaaS onboarding 2+...