Job Description
Summary
Sales Ambassadors deliver exceptional, personalized customer service on the sales floor by leveraging product knowledge and clienteling tools to build lasting relationships and drive sales. They support store performance through outreach, styling recommendations, and contributing to team coaching and visual standards. This role is an entry point for development into store management and requires flexibility, professionalism, and a customer-first mindset.
Responsibilities
- Provide personalized customer service, styling recommendations, and product knowledge to drive sales and customer loyalty.
- Use CRM and digital tools like Polo Connect to capture customer data and support clienteling activities.
- Support team sales goals and participate in achieving monthly, quarterly, and annual targets.
- Coach and mentor Brand Ambassadors to maintain customer-centric behaviors and high service standards.
- Maintain sto...