Job Description
Role Purpose To Offer Exceptional customer service whilst maximising all sales opportunities
Key Accountabilities
Deliver excellent customer service
Follow the sales process in order to maximize sales
Understand features and benefits of all Travelex product lines
Use every opportunity to upsell and cross-sell
Recognize the warning signs of questionable transactions and mitigate possible effects of the sale
Adhere to promotional marketing offers
Manage till stocks
Achieve individual KPI’s/target
Fully investigate over and shorts (differences) and report
Adhere to company and location policy and procedures ,including Audit, Risk, Health & Safety, Security and customer service requirements
Ensure compliance to legal and corporate requirements
Maintain high standards of housekeeping and presentation of stores
Contribute to the success of the team
Complete training within required timelines
Role- ...