Job Description
Overview
At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. As a Customer Success Engineer, you will design viable client solutions by leveraging current product capabilities and removing technical inhibitors to sales opportunities. Your primary responsibilities include designing client solutions, driving customer value, developing success plans, delivering technical proof points, and collaborating closely with clients.
Responsibilities
- Design Client Solutions: Design viable client solutions by leveraging current product capabilities, removing technical inhibitors to sales opportunities, and creating technical proof points through demonstrations, POTs, POCs, workshops, solution design, and MVPs.
- Drive Customer Value: Activate entitlements, find sponsors, conduct use‑case workshops, and establish measurable business outcomes wit...