Job Description
Location: Onsite – 95 Apple Creek Blvd., Markham
Employment Type: Independent Contractor
Hourly Rate: $18/hour
Working Hours: 9:00 AM – 5:00 PM
Language Requirement: English
Role Overview
We are seeking a customer-focused and results-driven Customer Success & Sales Associate with experience in telecom or IT environments. This role combines client engagement, solution selling, and customer service to ensure a seamless customer experience from onboarding through ongoing support.
Key Responsibilities
Client Engagement & Solutioning
- Collaborate with the client’s sales team to understand customer needs and recommend suitable telecom solutions
- Prepare and deliver product presentations, demos, and tailored proposals
- Respond to customer inquiries with accurate and timely information
- Work with technical teams to ensure solution feasibility and customization