Job Description
Job Title: Sales Director - BPO / Call center
Location: Thane
Years of Exp: 8+ years
We are seeking a highly strategic and motivated Sales Manager (Call Center) with regional
expertise to establish and successfully grow our call center operations in Mumbai, India.
We create and sell beauty-related and pharmaceutical products through our ecommerce platforms.
Responsibilities:
Managing the daily operation of the call center to meet sales targets and in line with the Company's objectives and strategies:
- Develop procedures and policies for the sales team to ensure target achievement.
- Set key performance indicators (KPIs) for the team to meet sales targets.
- Create effective call scripts and sales promotions to attract and engage customers.
- Analyze sales data to improve processes, ensure proper resource allocation, and maximize efficiency and custome...