Job Description
Responsibilities
- Pre‑sales support: collaborate with sales team to identify opportunities, design technical solutions based on the company’s products, participate in customer meetings, and conduct detailed technical demonstrations (demos).
- Post‑sales support: document proposed solutions and ensure proper implementation, assist customers through transition, and resolve any technical inquiries.
- Solution design and documentation: create customized technical solutions for each customer and document them to ensure clarity in implementation, aligning customer expectations with our capabilities.
- Collaboration with internal teams: maintain close relationships with product and technical teams to communicate customer feedback and needs, contributing to continuous development of the platform.
- Presentations and training: conduct demos, presentations, and training sessions for both customers and internal teams, ensuring that everyon...