Job Description
The Sales Ops Coordinator supports key sales channels by managing order logistics, order processing and B2B platform management. This role works cross-functionally with sales, operations, and accounting to ensure accurate, timely order fulfillment across group sales, wholesale drop ship, and retailer workflows. This role will also provide support to the wholesale channel, assisting with order processing, support and other administrative tasks.
Key Responsibilities
- Manage Group Sales order logistics, including order placement, inventory review, and on-time fulfillment. Proactively monitor slack and email to make sure information is distributed appropriately. Provide updates on orders in Slack and Email to create visibility across all departments, sales, ops and accounting.
- Proactively identify and resolve fulfillment issues in coordination with the sales team. Keep customers up to date with order progress and tracking information.
- Assist w...