Job Description
The Sales Operations & Commercial Support Specialist plays a critical role in supporting cross-border and domestic sales activities by ensuring timely quote coordination, pricing follow-up, RFP tracking, and professional customer communication. This position serves as the operational anchor of the Sales organization, ensuring commercial processes move efficiently and accurately while sales representatives focus on business development and strategic account growth. The ideal candidate has 3–5 years of experience in logistics, freight forwarding, or 3PL environments and can operate independently with minimal supervision.
Commercial & Quoting Support
- Coordinate quote requests with internal pricing teams (cross-border, air, ocean, domestic).
- Track pricing turnaround times and follow up proactively to meet deadlines.
- Prepare and deliver complete, accurate, and competitive quotes to customers.
- Maintain quote log and structured follow-up c...