Job Description
Transform your career with MCI as a Phone Sales Representative. This position empowers you to engage customers effectively from a remote location while providing exceptional service.
In this phone sales role, you will be making outbound calls to potential customers while addressing existing client needs. You'll thrive in a structured environment with industry-leading training and a focus on turning relationships into sales. Strong problem-solving skills, along with a keen sense of empathy, will be crucial in delivering a top-notch customer experience.
Key Responsibilities:
• Conduct professional outbound and inbound calls
• Upsell products based on customer needs
• Troubleshoot customer issues with effective solutions
• Collaborate with teams to enhance customer service
• Follow established scripts and policies diligently
Requirements:
• Required: High school diploma or equivalent
• Must possess strong communication skills
• Basic Microsoft Office knowl...
In this phone sales role, you will be making outbound calls to potential customers while addressing existing client needs. You'll thrive in a structured environment with industry-leading training and a focus on turning relationships into sales. Strong problem-solving skills, along with a keen sense of empathy, will be crucial in delivering a top-notch customer experience.
Key Responsibilities:
• Conduct professional outbound and inbound calls
• Upsell products based on customer needs
• Troubleshoot customer issues with effective solutions
• Collaborate with teams to enhance customer service
• Follow established scripts and policies diligently
Requirements:
• Required: High school diploma or equivalent
• Must possess strong communication skills
• Basic Microsoft Office knowl...