Job Description
Application Support Specialist Position Overview We are seeking an experienced Application Support Specialist to provide technical support, administration, troubleshooting, and operational support for Salesforce-based business applications within a complex enterprise environment. The successful candidate will serve as a key liaison between business users, technical teams, vendors, and stakeholders, ensuring the reliability, availability, security, and continuous improvement of critical business applications. This role requires expertise in Salesforce application support, incident and ticket management, identity and access management, user administration, testing, reporting, documentation, and customer service. Experience supporting healthcare systems, SaaS platforms, and public sector environments is highly desirable. Key Responsibilities Application Support & Administration Provide Tier 2 application support for Salesforce-based business applications. Troubleshoot and resolve applicat...