Job Description
Jade Global is a global IT consulting company with two decades of industry experience that helps the world's leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth.We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, Asia, and Mexico.
**About you**:- Pro-active personality with can do attitude.
- Good experience on setting up omnichannel and live chat etc- Must be able to configure the communities with available template considering branding and themes.
- Hand on Experience cloud, Experience cloud site builder on case management, knowledge management.
- Good understanding of data security and external site security- Knows communities' licenses type and can guide customer on lic**Advantage if you**:- Knows communities' licenses type and can guide customer on licenses- Understanding of customer support processed and experience cloud....