Job Description
Join SAP as a Client Delivery Manager focused on private cloud offerings. Cultivate customer engagement and drive satisfaction in a hybrid work environment.
As a Client Delivery Manager in MEE, you’ll be at the forefront of customer relations for SAP's private cloud solutions, including RISE with SAP and HEC. This role entails managing client engagements and ensuring they receive outstanding service throughout their journey. You will leverage your skills to promote business growth and maintain high customer satisfaction.
Key Responsibilities: • Plan services to meet customer requirements effectively • Manage daily project execution and deliverables • De-escalate tenant engagements as needed • Conduct commercial management of customer accounts • Strive to exceed customer satisfaction targets
Requirements: • Bachelor’s degree or comparable qualifications • 2+ years in customer-facing cloud roles • Strong skills in engagement and relationship management • Knowle...
As a Client Delivery Manager in MEE, you’ll be at the forefront of customer relations for SAP's private cloud solutions, including RISE with SAP and HEC. This role entails managing client engagements and ensuring they receive outstanding service throughout their journey. You will leverage your skills to promote business growth and maintain high customer satisfaction.
Key Responsibilities: • Plan services to meet customer requirements effectively • Manage daily project execution and deliverables • De-escalate tenant engagements as needed • Conduct commercial management of customer accounts • Strive to exceed customer satisfaction targets
Requirements: • Bachelor’s degree or comparable qualifications • 2+ years in customer-facing cloud roles • Strong skills in engagement and relationship management • Knowle...