Job Description
Shape unforgettable moments as the Guest Experience Team Lead at Scandinave Spa Whistler. This full-time role revolves around leadership and guest services within a serene environment.
As the Guest Experience Team Lead, you will be pivotal in fostering a positive atmosphere and leading your team to provide exemplary service. From managing daily front desk tasks to training staff, your leadership will create a seamless visitor experience. You will also engage with guests to promote spa services, ensuring they have all the information they need for the Thermal Journey Experience.
Key Responsibilities:
• Lead and enhance the Guest Experience Team's performance
• Direct daily front desk activities and operations
• Conduct staff training to uplift service standards
• Welcome and orient guests about spa offerings
• Manage operational communications regarding guest services
Requirements:
• Prior leadership experience and customer service skills
• Strong written a...
As the Guest Experience Team Lead, you will be pivotal in fostering a positive atmosphere and leading your team to provide exemplary service. From managing daily front desk tasks to training staff, your leadership will create a seamless visitor experience. You will also engage with guests to promote spa services, ensuring they have all the information they need for the Thermal Journey Experience.
Key Responsibilities:
• Lead and enhance the Guest Experience Team's performance
• Direct daily front desk activities and operations
• Conduct staff training to uplift service standards
• Welcome and orient guests about spa offerings
• Manage operational communications regarding guest services
Requirements:
• Prior leadership experience and customer service skills
• Strong written a...