Job Description
The Global Services Cross-Platform Team is looking for a Security Technical Account Manager dedicated to supporting customers in the recently announced Project Lightwell. This is a hybrid job that can be located in Tokyo, Japan.
In this role, you will be a subject matter expert in Security, Application Development practices (Java/Python/JavaScript), and the Red Hat Enterprise ecosystem, including RHEL, Satellite, and Ansible automation. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for major incidents, managing customer expectations and communications to ensure their resolution.
As a Security Technical Account Manager, you will work closely with our Enginee...