Job Description
Join our team as a Senior AI Specialist focused on developing AI & ML solutions for Contact Centres. Utilize your expertise in Amazon Connect and Generative AI to make a significant impact.
This position involves crafting sophisticated AI-driven systems tailored specifically for contact centres. The right candidate will possess more than 5 years of experience in developing Artificial Intelligence and Machine Learning solutions, with hands-on involvement in Amazon Connect deployments. Your role will be crucial in creating seamless customer experiences through AI agents and virtual assistants.
Key Responsibilities:
• Design and implement AI solutions for contact centres
• Configure Amazon Connect and create Customer AI agents
• Integrate with Amazon Bedrock and related services
• Develop conversational AI and virtual assistant prompts
• Optimize cloud-based contact centre environments
Requirements:
• Minimum 5 yea...
This position involves crafting sophisticated AI-driven systems tailored specifically for contact centres. The right candidate will possess more than 5 years of experience in developing Artificial Intelligence and Machine Learning solutions, with hands-on involvement in Amazon Connect deployments. Your role will be crucial in creating seamless customer experiences through AI agents and virtual assistants.
Key Responsibilities:
• Design and implement AI solutions for contact centres
• Configure Amazon Connect and create Customer AI agents
• Integrate with Amazon Bedrock and related services
• Develop conversational AI and virtual assistant prompts
• Optimize cloud-based contact centre environments
Requirements:
• Minimum 5 yea...