Job Description
We are looking for a Senior Avaya Voice Engineer to be part of our Regional IT team. This position will be based in Buenos Aires. (Hybrid model).
Something about the role:
Responsible for providing, planning, analyzing, designing, developing, implementing, and controlling large, complex Voice Technology solutions.
Responsible for making sure all collaborators and providers comply with information security regulations and communicating any risks or incidents.
Participate in long range planning and ensure those plans are consistent with business objectives for resiliency, disaster tolerance, and regulatory compliance.
Work closely with operations, Infrastructure and Security teams among others to ensure new projects are delivered with highest quality and in a timely manner.
Analyze and solve complex technical issues with minimal supervision.
Provide Tier 2 and 3 support of telephony infrastructure and Call Center Appl...