Job Description
Pontosense builds privacy‑first sensing technology that helps older adults live more safely and independently at home — without cameras, wearables, or intrusive monitoring.
As more families and care organizations rely on Pontosense, the complexity behind the scenes grows across billing, logistics, customer handoffs, support, and internal systems. This role exists to help build an automation‑first operating backbone that reduces manual work, improves data quality, and gives teams clearer ownership so they can move faster and focus on what matters most.
Role Overview
The Senior Business Operations Associate will work closely with the COO to improve and support the operational backbone of the business. You will help turn messy, cross‑functional workflows into clearer systems, more reliable processes, cleaner data, and scalable automation across Sales, Customer Success, Finance, Logistics, Product, and Engineering.
This is not a coordination‑only rol...