Job Description
Summary
Under general supervision, the Senior Clerical role provides administrative and accounts receivable support to the branch. This role may provide guidance to less experienced Clerical roles.
Job Duties
- Greets and assists all persons visiting the branch in a professional and courteous manner, routes them to the appropriate person.
- Sorts, distributes and sends incoming and outgoing mail, and faxes.
- Provides administrative support to sales associates and management team members including filing, data entry, and routine reports to identify open orders for expediting.
- Prepares cash sales deposit in accordance with company policy.
- Handles customer billing.
- Resolve past‑due invoices and customer claims on a timely basis, including proactive identification of account issues.
- May handle customer returns.
- Assists less experienced Clerical roles with administrative duties and accou...