Job Description
MANTECH seeks a motivated, career and customer-oriented Senior Cloud Support Engineer to join our team in Tysons, VA .
The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help customers seamlessly operate hybrid on-premises cloud infrastructure through a mix of debugging, networking, and system administration.
Responsibilities include but are not limited to:
- Understanding all aspects of the platform, its features, and how customers create and operate supported workloads.
- Internalizing scalability and quality issues to develop and execute comprehensive addressment plans.
- Troubleshooting complex system and application issues, including containerized microservices and VM workloads.
- Collaborating with PMs, TPMs, and external vendors to streamline support...