Job Description
Elevate your customer service career with Enterprise in Fort McMurray, Alberta, as a Senior Customer Assistance Representative. Deliver exceptional support to customers both face-to-face and over the phone while managing rental needs.
In this full-time position, you'll play a vital role at our truck branch, ensuring a high level of service by assisting customers and resolving inquiries. With hands-on experience and dedicated training, you will handle administrative tasks, process rentals, and support a positive customer experience.
Key Responsibilities:
• Handle incoming calls for reservations and inquiries
• Assist customers with their rental needs in person
• Process returns and check-ins efficiently
• Market our services while ensuring customer safety
• Perform administrative functions like billing and reports
Requirements:
• High school diploma; some college preferred
• 1 year of customer service experience required
• Valid Alberta Class 5 driver's ...
In this full-time position, you'll play a vital role at our truck branch, ensuring a high level of service by assisting customers and resolving inquiries. With hands-on experience and dedicated training, you will handle administrative tasks, process rentals, and support a positive customer experience.
Key Responsibilities:
• Handle incoming calls for reservations and inquiries
• Assist customers with their rental needs in person
• Process returns and check-ins efficiently
• Market our services while ensuring customer safety
• Perform administrative functions like billing and reports
Requirements:
• High school diploma; some college preferred
• 1 year of customer service experience required
• Valid Alberta Class 5 driver's ...