Huntsman

Senior Customer Service Advisor

📍 Location
Heredia, Heredia Province
⏰ Job Type
Full time
📅 Posted
June 25, 2026
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Job Description

Description

:

Senior Customer Service Advisor (Order Management and Fulfillment)

Huntsman is seeking a Senior Customer Service Advisor supporting the Division Name Division located in Location. This position will report to the Customer Service Manager .

Job Scope
The Senior Customer Service Advisor (CSA) is Huntsman's face to the customer, overseeing and ensuring seamless execution of the customer ordering processes. The Sr. Customer Service Advisor is knowledgeable in the systems, policies, and products for the business they support and manages customer orders from receipt through delivery while tracking efficiency and performance metrics.

In summary, as the Senior Customer Service Advisor, you will:

  • Manage day-to-day relationships and orders for assigned customer accounts.
  • Handle customer orders, issues, returns, cancellations, complaints, quotes, and documentation requests following established processe...
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