Amazon Web Services (AWS)
Senior Customer Success Manager (Transformation Advisor), Financial Services
Job Description
Description
As a Senior Customer Success Manager (Financial Services) at AWS Canada, you will be the strategic partner for some of Canada’s most complex financial institutions guiding them through multi-year cloud and AI transformations that reshape how they operate, compete, and serve their customers.
Key Job Responsibilities
- Drive measurable business outcomes by leading cloud and AI transformation engagements, accelerating value realization across migration, adoption, and strategic technology launches.
- Identify and address the systemic barriers that stall financial institutions on their transformation journeys, helping customers build the governance, operating models, and data infrastructure needed to sustain progress.
- Initiate and lead executive-level engagements, co-innovation sessions, and strategic summits, expanding relationships across Lines of Business, Product, and Technology at VP level.
- Provide program-wi...