Job Description
About the Role
We are hiring a Senior Data Analyst to lead analytics for our GTM and servicing motions, with a core focus on building our Customer 360 view. You will connect data across marketing, sales, product, and servicing to track how brokers and customers move through the lifecycle and identify opportunities to improve acquisition, onboarding, support, and retention.
You’ll partner with Marketing, Sales, Customer Success, and Product to measure campaign impact, optimize funnels, and identify opportunities to improve experience and LTV. By building robust data models, dashboards, and journey analytics, you will provide leaders with a single source of truth for GTM and servicing performance and help prioritize growth and retention actions.
Responsibilities
- Focus on our Customer 360 platform and marketing impact analysis, building a unified view of customers and brokers across marketing, sales, and servicing touchpo...