Job Description
Responsibilities
Manage your litigated block of cases with a proactive customer‑service focus, applying Sun Life’s resolution strategies. Represent Sun Life professionally at mediations, examinations for discovery, pre‑trials, trials, grievance arbitrations and other judicial or quasi‑judicial proceedings. Instruct our legal counsel on the final disposition of litigated claims. Handle other escalated matters efficiently and in a customer‑service oriented manner. Provide leadership in complex case management. Build a strong knowledge of litigation‑management strategies. Work to improve quality outcomes. Build relationships with your manager and other litigation‑management team members to meet business outcomes. Create and deliver presentations to disability claims operations on common litigation trends and other relevant topics. Demonstrate comprehensive knowledge of group insurance, disability case‑management strategies and risk management. Maintain strong working relationship...
Manage your litigated block of cases with a proactive customer‑service focus, applying Sun Life’s resolution strategies. Represent Sun Life professionally at mediations, examinations for discovery, pre‑trials, trials, grievance arbitrations and other judicial or quasi‑judicial proceedings. Instruct our legal counsel on the final disposition of litigated claims. Handle other escalated matters efficiently and in a customer‑service oriented manner. Provide leadership in complex case management. Build a strong knowledge of litigation‑management strategies. Work to improve quality outcomes. Build relationships with your manager and other litigation‑management team members to meet business outcomes. Create and deliver presentations to disability claims operations on common litigation trends and other relevant topics. Demonstrate comprehensive knowledge of group insurance, disability case‑management strategies and risk management. Maintain strong working relationship...