Job Description
Overview:
The role of the dispatcher is to coordinate customers’ needs with available trucks. As well as to provide excellent service and to ensure maximum revenue. As a dispatcher, you are planning whether you have a truck to pick up and deliver the goods within the customer's timeline and whether there is enough revenue to make the trip worthwhile. This role will focus on local dispatching throughout the Lower Mainland.
Responsibilities:
Determining whether a trip can be done using our Tenold Fleet or a third-party carrier
Communicate load plans to regional fleet operators
Assign freight to the regional fleet and communicate plans to operators
Facilitate a good relationship with drivers through revenue expectation, home time, vacation, etc.
Maximize driver revenue and make it fair and equitable with all the drivers
Reducing empty miles for trips
Communicate with customers
Booking appointments for Drivers
Communicate with third-party carriers and crane companies
Communi...