Senior EDR & Antivirus Support Engineer

A leading technology company is seeking a Technical Support Engineer for their Global Support Organization in Medellín, Colombia. The role focuses on providing technical assistance for Datto EDR and AV solutions, requiring over five years of experience in technical support, strong communication skills, and hands-on experience with endpoint security solutions. Ideal candidates will troubleshoot various security-related issues and work with global customers in a fast-paced environment.
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