Job Description
Responsibilities
- Serve as the primary point of contact for enterprise-level clients, ensuring all deliverables are aligned to business goals and executed on time and at high quality.
- Translate client goals into actionable marketing objectives and measurable deliverables.
- Oversee and project manage all campaign activities, including email builds, QA, approvals, and deployment coordination across creative and technical teams.
- Partner with clients on email and CRM strategy, providing guidance on segmentation, testing, personalization, and optimization.
- Lead cross‑functional teams (developers, strategists, designers, and PMs) to deliver integrated MarTech programs that drive measurable impact.
- Identify growth opportunities within accounts and support renewals and expansions in collaboration with leadership.
- Contribute to internal process improvements and mentor mid-level CSMs and Project Coordinators to build team ca...