Senior ERP & SAP Customer Service Lead

Gentherm in Apodaca, Nuevo León is seeking a Senior Customer Service Representative to manage customer relationships and ensure efficient delivery processes. Responsibilities include maintaining forecasts in SAP, addressing customer-specific needs, and monitoring delivery performance. Candidates should have over 5 years of experience in customer service or similar roles, proficiency with ERP systems (especially SAP), and knowledge of the automotive sector. The role provides an opportunity to contribute significantly to customer satisfaction and operational excellence.
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